Have you ever felt the frustration of calling customer service only to have to press countless buttons in order to talk to a real person? You hit zero repetitively, hoping that someone will answer, but five minutes later you’re still talking to a machine.
We have too and we think that our customers deserve better.
We have staff, led by Internet Sales Director Nic Hogan, dedicated to ensuring that customers are well cared for if they reach out to us via phone or website. Anytime you call 888-488-0554 you will reach a person, not a machine. Every individual will get the answers to their questions when they need them.
We have an online sales division that offers customer service through our website. By clicking “Live Chat” you can send a message to our sales representative who will respond immediately.
We take customer satisfaction seriously, which is why our online support staff is available 24/7. If you are shopping online and have a question, you don’t have to wait to get an answer. Just reach out and we’ll guide you in the right direction.
We pride ourselves on knowing our industry inside and out. Even if your question isn’t necessarily about a product we sell, we can still help you. We understand fitness equipment and want you to find the right machine for your goals.
You can also buy products through our website. We carry the same equipment used in gyms and fitness centers. If you love your treadmill at your local gym and are ready to bring that machine home, check out our website or call our customer service representative. We can help you make that purchase easily and will answer any questions you may have.
As you gear up for holiday shopping, come to us with your fitness equipment questions and concerns. We’d love to help you find the perfect gift to start the new year off right.